Shipping policy

Thank you for shopping at RoselleWear. We are pleased to offer Free Worldwide Shipping on every order.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

Estimated delivery time is 7–10 business days for most destinations. Actual delivery times may vary depending on your location, customs clearance, weather conditions, or carrier delays.

Shipping Cost

We proudly offer FREE shipping worldwide with no minimum purchase required.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take up to 48 hours to become active.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. RoselleWear is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Customs & Duties

International orders may be subject to customs duties, taxes, or import fees depending on your country's regulations. Any additional charges are the responsibility of the customer unless otherwise stated.

Delayed Deliveries

While we work with reliable shipping partners, unexpected delays caused by customs inspections, severe weather, holidays, or transportation disruptions may occasionally occur. We appreciate your patience and understanding.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us as soon as possible. Our support team will investigate the issue and work toward an appropriate solution, which may include a replacement or refund when applicable.

Contact Us

If you have any questions regarding shipping, please contact us:

RoselleWear
3765 Rue Bélanger, Montréal, QC H1X 1B3, Canada

Email: support@RoselleWear.store

Phone: (226) 792-1865